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Return to shopFrequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at follow form
1. What is the shipping time for hexagon LED lights?
We understand the importance of timely delivery. For hexagon LED lights, we ship orders within 24 hours of purchase using UPS or FedEx Express. The estimated delivery time is typically 5-7 days, ensuring you receive your order promptly.
2. How long does it take to receive garage floor tiles?
Due to the nature of garage floor tiles being heavy-weight goods, we ship them by sea shipping. The estimated delivery time for garage floor tiles is approximately 3-4 weeks from the date of purchase. While this shipping method takes longer, it allows us to offer cost-effective shipping rates for these bulkier items.
3. Can I track my order during shipping?
Yes, we provide tracking information for all orders once they have been shipped. You will receive an email with tracking details, allowing you to monitor the progress of your shipment and estimate its arrival time.
4. Is expedited shipping available for garage floor tiles?
Unfortunately, due to the size and weight of garage floor tiles, expedited shipping options are not available. However, we strive to process orders efficiently and ship them out in a timely manner to minimize any delays.
5. How soon will my order be processed?
We aim to process and ship all orders as quickly as possible. Orders for hexagon LED lights are typically processed within 24 hours of purchase. For garage floor tiles, please allow for additional processing time due to their bulkier nature and the need for specialized shipping arrangements.
6. What if there are delays in shipping or delivery?
We aim to process and ship all orders as quickly as possible. Orders for hexagon LED lights are typically processed within 24 hours of purchase. For garage floor tiles, please allow for additional processing time due to their bulkier nature and the need for specialized shipping arrangements.
7. Can I request a specific delivery date or time?
Unfortunately, we are unable to accommodate specific delivery date or time requests for standard shipping methods. However, if you have urgent delivery requirements, please contact us, and we will do our best to assist you with alternative shipping options.
8. What is the brightness of your hexagon LED lights?
Our hexagon LED lights feature a color temperature of 6500K cool white, providing bright and crisp illumination for your garage or workspace. With a non-dimmable design, these lights offer consistent brightness to enhance visibility and ambiance.
9. How are the hexagon LED lights installed?
Installing our hexagon LED lights is quick and easy. They are designed to be hardwired directly to a power switch for seamless integration into your garage or workspace. Professional installation is recommended for optimal safety and performance.
10. What is the warranty on your hexagon LED lights?
We stand behind the quality of our products. Our hexagon LED lights come with a 2-year warranty, providing peace of mind and assurance of product reliability. In the unlikely event of any defects or issues, please contact our customer service team for assistance.
11. Are your hexagon LED lights suitable for use in a garage environment?
Yes, our hexagon LED lights are specifically designed for use in garages and similar environments. They are built to withstand the rigors of everyday use, including temperature fluctuations, moisture, and dust, ensuring long-lasting durability and performance.
12. Can I connect multiple hexagon LED lights together?
Yes, our hexagon LED lights can be connected together to create custom lighting configurations. Whether you need to illuminate a small area or cover a larger space, our lights offer flexibility and versatility to meet your needs.
13. Do your hexagon LED lights require any special maintenance?
Our hexagon LED lights are designed for low-maintenance operation. Simply ensure they are installed correctly and periodically check for any loose connections or debris that may affect performance. With proper care, our lights will provide reliable illumination for years to come.
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